Returns & Exchanges

Due to the perishable nature of our fresh-baked goods, we are unable to accept returns; however, if you are unsatisfied with your order, we are committed to making it right. Please contact our team within 24 hours of delivery if your treats arrived damaged or do not meet our quality standards.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please immediately check your package for any damage or discrepancies to ensure the freshness of your baked goods.

• 2.
  Document Issues

  If there is a problem with your order, take clear photographs of the product and the packaging to help us process your request quickly.

• 3.
  Contact Customer Care

  Reach out to our support team via email or phone within 24 hours of receipt, providing your order number and the photos of the issue.

• 4.
  Resolution Process

  Our team will review your claim and may offer a replacement shipment or a credit toward a future purchase to ensure you have a sweet experience.